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Shipping & Delivery Policy

Last updated: 21 June 2026

DaxHive HQ Private Limited provides digital services exclusively. There is no physical shipping of any product. All deliverables are provided electronically. Last updated: 21 June 2026.

This policy applies to all purchases made on this website in accordance with the Consumer Protection (E-Commerce) Rules 2020.

1. Academy workshops

  • Joining link: after successful payment, your Zoom / Google Meet joining link is sent to your registered email address and WhatsApp number — typically within a few hours and no later than 2 hours before the session start time.
  • Session recording: a recording of the live session is shared with all registered participants by email within 48 hours of the session end.
  • Bonus materials: PDFs, templates and other bonus materials are shared by email within 48 hours of the session.
  • Enrolment confirmation: you will receive a payment confirmation and enrolment email from us immediately after successful payment.

2. Subscription services

  • Services are delivered remotely by our team via email, Google Workspace, Zoho, WhatsApp, and agreed project management tools.
  • Onboarding begins within 3 business days of your subscription confirmation.
  • Specific deliverable timelines are agreed during your onboarding call and documented in writing.

3. Founding Member Programme

  • Upon receipt of your ₹3,000 deposit you will receive an email confirmation with your locked founding rate and expected onboarding date (15 August 2026).
  • Full onboarding and service delivery begin on the launch date.

4. Non-delivery & support

If you do not receive your joining link, confirmation email, recording, or materials within the timeframes above, please email sahamofamily@gmail.com immediately. We aim to respond within 48 hours and resolve delivery issues promptly. Recurring delivery failures that are our fault entitle you to a refund per our Refund & Cancellation Policy.

5. Service availability

We deliver services Monday to Saturday, 9 am – 6 pm IST, excluding Indian national public holidays. Emergency support queries received outside these hours will be addressed the next business day.

Contact

DaxHive HQ Private Limited · Unit 101, Oxford Towers, 139/88 HAL Old Airport Road, H.A.L II Stage, Bangalore – 560008, Karnataka, India
Email: sahamofamily@gmail.com · Phone: +91 93648 39234